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Data Retrieval

Chart Chase

Operated by a national health plan on the 1health platform.

Eliminate manual chart retrieval delays and unlock 92% first-pass success through provider incentives. Enables retrospective care incentives after patients have fallen through care gaps.

First-Pass Success

92%

Resolution Time

48 hours

The Objective

Build an automated, scalable platform that turns chart retrieval from a labor-intensive bottleneck into a high-performing workflow where providers compete to fulfill clinical data requests faster and more accurately.

Built on 1health

This application is composed from 1health protocols, services, and modules. The mapping below shows how each app capability is enabled by platform pieces.

Module

Work Queue

NPI-1 verified secure portal for providers to view and fulfill clinical data requests.

ServiceComing Soon

OCR & Retrieval

Infrastructure to process and verify incoming clinical documents. Coming soon.

Service

Elevation Exchange

A bidding engine where payers post tasks and providers earn fees for data fulfillment.

App Capabilities

Provider-facing request portal

Module

Automated document processing

Service

Provider incentive / bidding

Service

NPI-verified identity

Module

1health Platform Pieces

ModuleWork Queue
ServiceOCR & Retrieval
ServiceElevation Exchange
Capability to Platform Piece Mapping
App CapabilityEnabled By
Provider-facing request portalWork Queue (module)
Automated document processingOCR & Retrieval (service)
Provider incentive / biddingElevation Exchange (service)
NPI-verified identityWork Queue (module)

Outcomes

92%

First-pass retrieval success (vs 65% industry)

48 hrs

85% of stalled charts resolved

60%

Reduction in manual labor costs

3.3x

Productivity increase (90K to 300K units)

Build Without vs. With 1health

Build Without 1health

  • Estimated Timeline: 12 months
  • Identity verification for 100,000+ clinicians required
  • Secure document routing system needed
  • Financial ledger to manage provider payouts

The 1health Advantage

  • Pattern match to build any clinical task-based app
  • Leverage existing provider network
  • Pre-built tasking APIs
  • Extend to lab ordering, SDOH screenings, and more

Ready to build on 1health?

See how 1health can accelerate your healthcare workflow automation.

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