Tachin.ai Privacy Policy

Information You Provide to Us

We collect information directly from you when you create an account, request customer support, or otherwise communicate with us. The categories of information we collect include:

• Identifiers: your name, email address, mailing address, phone number, and the customer identity that has designated you as an Authorized User.
• Communication Information: information included in your communications with us, including automated monitoring and storing of chats submitted through our Website.

Information We Collect Automatically

• Transactional Information: history of your transactions with us, including the dates and amounts paid for the Services.
• Audio Information: If you call our customer service team, we may monitor and retain those conversations.
• Cookies and Tracking Technologies: We may use tracking technologies, such as cookies and pixels, to collect information about your interactions with our Services. These technologies help us improve the Company B2B Services, see which areas are popular, count visits, and track clicks.

Derived Information

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address.

We use the categories of information we collect for the following business and commercial purposes:

• To provide the Services: measure, maintain and improve Services; perform identity verification; provide customer support; maintain facilities and infrastructure; comply with internal policies; maintain records and conduct security monitoring.
• Communication: communicate with you about Tachin and the Services, including newsletters, responses to questions, and transactional messages.
• Marketing and Advertising: send direct marketing messages and target advertisements. You can opt out by following the instructions in those communications or contacting us.
• Research and Development: monitor and analyze trends, usage, and activities; improve and develop products and services; generate de-identified data.
• Protection and Compliance: detect, investigate, and help prevent security incidents and other malicious or fraudulent activity; protect rights and property; comply with legal and financial obligations.

We may use de-identified or aggregated information for any purpose, to the extent permitted by applicable law.

We engage others to provide analytics services, serve advertisements, and perform related services across the web and in mobile applications. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services.

You can learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes, by visiting www.aboutads.info/choices.

• Vendors: service providers, contractors and consultants that need this information to provide services to us.
• Advertising Partners: third parties for marketing and advertising purposes.
• Professional Advisors: lawyers and other professional advisors where necessary.
• Legal Authorities: where disclosure is in accordance with, or required by, any applicable law or legal process.
• Corporate Transactions: in connection with merger, sale of assets, financing, or acquisition.
• Affiliates: between and among Tachin and any current or future parents, affiliates, and subsidiaries.

Tachin.ai is headquartered in the United States and we have operations and vendors in the United States and other countries. Therefore, we and those who perform work for us may transfer your information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction.