Tachin.ai Terms of Use
Updated: 5/19/2025
By accepting, you indicate that you have read, understood, accepted, and become legally bound to this Terms of Use between Tachin.ai Corporation (collectively referred to as "Company", "us" or "we"), and you as an Authorized User ("you") of the website, mobile apps or other electronic means controlled by Company (collectively, the "Platform").
This Terms of Use governs and applies to your access and use of the Platform.
1. Definitions
- Account means the Authorized User's registration for access to the Platform.
- Authorized User means an individual employee, contractor, or agent of Customer, who is authorized by Customer to access the Platform to perform work on behalf of Customer.
- Customer means either (i) a business entity contracted with Company for goods and services provided by the Company, as well as for the use of the Platform by its Authorized Users; or (ii) a business entity that is approved by Company to use the free features of the Platform.
- Company means Tachin.ai, the owner of the Platform.
- Services means the goods, services, and the Platform used by the Customer and its Authorized Users.
- Private Information is personally identifiable information ("PII"), including protected health information ("PHI"), as defined under HIPAA, and other private information as defined in (i) the Family Educational Rights and Privacy Act of 1974, as amended, and its regulations ("FERPA"), that an Authorized User inserts into the Platform and (ii) state-specific health information confidentiality and privacy laws, provided to Company or developed while using the Platform.
2. Eligibility Requirements and Acknowledgements
- You are eighteen (18) years of age or older.
- You are an employee, contractor or agent of Customer and you are authorized by Customer to access and use the Platform on behalf of Customer.
- You understand and agree that the cost of providing Services to the User will be paid for by the Customer, and any limitation on the provision of Services paid for by the Customer shall be set forth in the agreement between Company and the Customer and communicated to you through the Platform.
- You are engaging the Company under your own name and no Authorized User misrepresents their identity or impersonates another person.
- You hereby acknowledge, confirm and agree that all the Private Information that you provided in or through the Platform, and the Private Information that you will provide in or through the Platform in the future, is accurate, true, current, and complete.
- You have the legal right and authority to enter into this Terms of Use.
- You agree, confirm, and acknowledge that you have or will register for an Account and that you are responsible for maintaining the confidentiality of your password and any other security information related to your Account.
- You agree not to access the Platform or its contents in order to build a similar or competitive website, product, or service.
- You agree not to access, use, or copy any portion of the Platform through the use of bots, spiders, scrapers, web crawlers, indexing agents, automated devices or mechanisms, or any similar process for any purpose not authorized by us.
3. Electronic Communication Authorization
You agree that by using the Platform, you expressly authorize Company to communicate with you via electronic means, such as email, text, telephone, or chat, as determined appropriate by Company.
4. Platform and Services are NOT Health Care Services
Company provides work solutions to businesses for their own business needs and processes. The Services and the Platform do not constitute licensed health care services and Company does not provide health care services.
Company does not provide your consumers or patients with access to the Platform. Platform access is limited to Authorized Users only. Customers may develop an API to transfer information from the Platform to Customer's electronic health records or other platforms.
5. Privacy & Security
Information that we collect about Authorized Users through your access to and use of the Platform is subject to our Privacy Policy.
Company takes commercially reasonable measures as it deems appropriate to secure and protect Authorized User's information. You are responsible for maintaining the confidentiality of your information, including any username and any password used in connection with your use of the Platform.
6. Third-Party Content
The Platform may contain other content, products, or services which are offered or provided by third parties ("Third-Party Content"), including links to such Third-Party Content. We do not endorse any Third-Party Content nor do we have any responsibility for the creation of any such Third-Party Content.
7. Feedback
By sending us any feedback, comments, questions, or suggestions concerning Company, the Services, or the Platform ("Feedback"), you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute, and sublicense the Feedback.
8. Intellectual Property
You understand and agree that we own, control, or (where applicable) license from third parties, all rights, title, and interest in and to the Platform and any information, text, data, databases, graphics, images, sound recordings, audio and visual clips, logos, software, features, services, and other materials within the Platform.
10. Disclaimers
Access to the Platform and the information contained therein is provided "as is" and "as available" without any warranty of any kind, express or implied. To the fullest extent permissible pursuant to applicable law, the Company disclaims all warranties of any kind, either express or implied, including but not limited to any implied warranties of title, merchantability, fitness for a particular purpose, or noninfringement.
11. Limitation of Liability
In the event of any problem with the Platform or any of its content, you agree that your sole remedy is to cease using the Platform. Under no circumstances shall Company be liable for any punitive, exemplary, consequential, incidental, indirect, or special damages.
12. Indemnification
You will indemnify, defend, and hold harmless Company from and against any and all claims, losses, causes of action, demands, liabilities, costs, or expenses arising out of or relating to: (a) your access to or use of the Platform; (b) any actions made with your Account; (c) your violation of any of the provisions of this Terms of Use; or (d) your violation of any third party right.
15. Governing Law and Venue
This Terms of Use shall be interpreted solely in accordance with the laws of the State of California. The exclusive venue for any action or proceeding shall be the U.S. District Court in San Francisco, California.
Contact: support@tachin.ai
Tachin.ai Corporation, 201 Spear Street, Suite 1100, San Francisco, CA 94105