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Care Coordination Suite
Symphony
Symphony is a care coordination suite for a national health plan with 2.5 million members, built by peregrine3. It replaces fragmented vendor management with one system and one audit trail.
A unified ecosystem to orchestrate care delivery across fragmented vendor networks, transforming manual spreadsheet-heavy processes into a digital backbone with real-time oversight.
Members Managed
2.5M+
Workflow Deployment
Hours vs Months
The Objective
Replace fragmented vendor management with a unified digital backbone, enabling a 2.5M member health plan to deploy new care coordination workflows in hours instead of months while maintaining real-time visibility and defensible audit trails.
Outcomes
| Metric / Capability | Before Symphony | With Symphony |
|---|---|---|
| Workflow Deployment | Months of development & SOW cycles | Self-service configuration in hours |
| Vendor Oversight | Siloed, manual reporting | Unified Command Center with real-time SLAs |
| Data Exchange | Manual SFTP and fax-based logs | Automated data streaming and Shared Ledger |
| Compliance | Manual audit prep & "spreadsheet gymnastics" | Defensible, time-stamped audit trails |
Build Without vs. With 1health
Build Without 1health
- 18-24 months of development and SOW cycles for each workflow
- Siloed vendor reporting with manual data aggregation
- Manual SFTP and fax-based data exchange
- Spreadsheet gymnastics for audit prep and compliance
- No single pane of glass for vendor performance
The 1health Advantage
- Self-service workflow configuration in hours
- Unified Command Center with real-time SLAs
- Automated data streaming and Shared Ledger
- Defensible, time-stamped audit trails
- Scalable foundation for future clinical programs
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